Privacy Policy

This privacy policy is effective as at 18th July 2018.

 

This policy describes how we, use, process and share information.
 

Welcome to Radimaging's privacy policy. Our registered company number is 04513381. Our registered office is 213 Abbey Rd Barrow In Furness Cumbria England LA14 5JY, United Kingdom. 
 

1. About you. 
 

This policy applies to all of our games. It also applies to our advertising activities on various platforms and other services that we may provide to you. In this policy, we refer to our games, websites, advertising activities and other services collectively as our "Services". 


Radimaging may also collect or have access to and use information about you for the purposes described in this policy. 
 

By playing our games, or interacting with our games or websites, you agree to the use of your information in accordance with our privacy policy. If you have any concerns about providing information to us or the information being used as described in this privacy policy you should not use our Services. 


As set out in the terms and conditions relating to our Services, you must be at least 14 years old to access and/or use our Services.thatuswecollects

We collect information from a number of different sources, but most of it comes directly from you when you
 

2. What types of information do we collect 

 

Broadly the information we collect about you relates to the type of device you are using, how you play our games/Services. We may also collect information from advertising platforms and partners and other third parties such as information about purchases and interests. 


We may collect some of the information types referred to above on an aggregated or anonymised basis, or we may use it or share it in an aggregated or anonymised way, for analysis into the way our Services operates.

 

 

3 Playing our games socially


You can choose to log into our games using your Facebook account details. If you do this, you will be able to use your Facebook account to log in on multiple devices and synchronise progress across those devices. We will receive some of your Facebook account information and exactly what information we receive will depend on your settings in your Facebook account. We may use this information for the purposes described in this privacy policy, including in order to advertise to you. Once connected in this way, you will also be able to see which of your friends are playing the same game and their progress through the games (and they will be able to see you and your progress). This may also allow you to access other functionality in our games and other services, such as inviting friends to play, asking other players for lives and 1-2-1 messaging. Logging in with Facebook will not allow us to post anything on your Facebook page without your permission. 


If you choose to play our games online on the desktop version of Facebook.com, your basic Facebook account information will automatically be associated with your Radimaging account. You can control how your Facebook information is used and shared with your Facebook friends in your Facebook account settings. 


You can make changes to what data a third party social network or platform shares with us, or stop our Services interacting with that social network or platform by adjusting your settings with that third party provider, however, you may find you are not able to enjoy all of the same features of our Services.

 

4. How do we use the information about you?


We and our suppliers may use the information we collect about you for a number of purposes. These include providing our games and other services to you, optimising the games and services we provide, storing your progress through our games, enabling social network integration, providing customer service support when you need it. We also use your information in connection with our advertising purposes. For more information, see below. We may also use your information for research or analysis. Finally, there may also be other reasons why we need to use your information, such as maintaining records or protecting our legal rights. 
Providing and optimising our Services


We use your information to enable us to provide our games, websites, advertising and other Services to you and to optimise all of them so that we can make them the best they can be for you and all our players. This will include use and analysis of aggregated data to make sure that our games work properly on all devices and are as enjoyable as they can be for all our players. 


Chat

Some of our Services include player-to-player chat functionality. Users of our chat service(s) can send messages to other registered players. Your messages may be used and stored by us: (a) to convey your messages; and (b) to enable you and your recipients to view your message history. We reserve the right to review the content of your messages, including by using automatic filters, to ensure that you are complying with our terms of service and we also reserve the right to prevent your use of our chat service(s) or to block the sending of any message for any reason. We will not use the content of your chat messages for any other purpose. 


Marketing and promotion
We may use your information to send you direct marketing and promotional materials relating to our Services or related products, for example sending you communications (including by email) for these purposes on our, or a third party's behalf. For example, we might send you information about merchandise relating to our Services. If you do not want us to use your information in this way please let us know by contacting us at games@radimaging.co.uk. 

 

Legal Uses

We may use your data as required or permitted by any applicable law. As a specific example, if you live in the European Union, this would include for the purpose of providing VAT invoices where we are required to do so by law or where requested by you.


Customer Services
We use your information, including data that you provide directly to us in communications, to provide you with support through our customer service channels when you need it. We may also use it to contact you, for example as part of customer service or to send you updates about our games and services. Finally, we will use your data to manage your account and relationship with us and improving your experience when you use our Services. 


Analytics
We use analytics tools, which may include third-party analytics tools, to collect information about how you play our games and those tools may use cookies or other similar tracking technologies. We may use your data to carry out research, surveys or to engage directly with you, for example by sending you communications, for these purposes. We may also create reports, analysis or similar services for use by us for the purposes of research or business intelligence, for example, to track potential problems or trends with our Services, or to test out new game features and content. 


Social and Community
We have a number of social and community channels which we use to communicate with our players. If you choose to interact with those channels, we will receive your information and use it in connection with those channels, including to engage with you, and we may also republish your posts to those channels.

 

5. Advertising and promotion


We promote our own games and services in a number of ways. That might include cross promoting one of our games while you are playing a different game of ours. It might also include advertising our games within websites and other media published by others, or sending you marketing materials by email. We may use information about you in connection with advertising. This includes using information that we have about you, such as the games you play, to try to make sure you only see advertising that might be of interest to you.  We may also use the information that we have about you to help a third party deliver advertisements that are tailored to you based on a determination of your characteristics or interests by us based on the information that we have about you. As well as advertisements for our own goods and services, we may also facilitate third parties to optimise their advertising of their own goods and services by helping them to target those ads to those that might be most interested in them. These advertisements may be shown within our games or within websites and other media which are published by others and optimised by us or using our information. When we advertise our games in games or media published by other companies, we may use various third party advertising partners, including ad exchanges, ad networks and ad servers. Our advertising partners help us to serve advertisements to you. Some of this technology also helps us to make decisions as to whether or not to show a particular advert to you.

 
If you do not wish us to collect data as described in this section, you should stop using our services. 

 

6. Your rights in relation to your information 


You have somerights in relation to the personal information that we hold about you. Those rights include: 


Right of access. You have a right to know what information we hold about you and in some cases to have the information communicated to you. If you wish to exercise this right please contact us letting us know that you wish to exercise your right of access and what information in particular you would like to receive. We reserve the right to ask for reasonable evidence to verify your identity before we provide you with any information, and the law permits us to charge a fee for exercising this right of access. Please note that we may not be able to provide all the information you ask for, for instance if the information includes personal information about another person. Where we are not able to provide you with information that you have asked for, we will endeavour to tell you why. We will try to respond to any request for a right of access as soon as possible, but we will always do so within 20 days of receipt of your request, evidence of ID and any applicable fee. Right to correct personal information. We try to keep the information that we hold about you accurate and up to date. Should you realise that any of the information that we hold about you is incorrect, please let us know at games@radimaging.co.uk and we will correct it as soon as we can. Data deletion: Should you wish to have any information about you deleted, please contact us using the information below. 


Please note that to ensure that we do not collect any further information you should also delete our games from your mobile devices and clear our cookies from any device where you have played our games in a web browser. Where we delete personal information about you, we may still retain some or all of that information for other purposes such as maintaining financial records, or protecting or enforcing legal rights. We may also retain your information in an anonymised form.

 

7. Changes to the policy 


The privacy policy and terms of use may change over time. Please come back to this page and the "terms of use" page periodically to make sure you are familiar with the latest versions.

 

8. Contact us 


If you want to contact us about any of the matters in relation to this privacy policy, including to exercise any of your rights, then please contact games@radimaging.co.uk by email.